Gluten-Free Pizza: A Q&A

I don’t regularly read, but this Q&A caught my eye and I thought it was worth sharing.

If you live in the midwest, you may be familiar with Pizza Ranch. They have locations in nine states, but more importantly, they have gluten-free pizza. Culinary Research and Development Director Nancy Jordahl answered some questions about the two-and-a-half year process of developing the new, gluten-free crust.

You can read the full Q&A here, and I think it’s a good reminder of just how many factors a restaurant has to consider before co-opting a gluten-free menu.

Some of the questions PizzaMarketplace asked:

  • Was there any reluctance because of cost or effort?
  • Why did it take two years to pick the right crust?
  • How did the restaurants’ operations change once you added this to your menu?
  • Overall, why was this menu addition good for business?

I think the answer to that last one is especially sharable. Jordahl says:

You have to think about everything from a guest perspective. Once we started testing it and looking at a bigger picture, we realized this could generate enough sales to execute. And we aren’t talking just about celiacs or those with gluten-free diets, but also their families and friends who they dine with. At the end of the day, we’re here to please our guests – all of them.

Hop over to the Q&A to read more about the ways Pizza Ranch is trying to minimize cross-contamination, the ways the celiac community was involved in the menu changes, and more.

Have you had Pizza Ranch’s gluten-free crust? How was it? Do you feel safe eating there?

4 thoughts on “Gluten-Free Pizza: A Q&A”

  1. I think it is very good, and a good price. Which is a nice change, as other places cost more because it is gluten-free.
    My brother was visiting from MN and he loved as well he is also a Celiac and a niece who lives in IA too loves it.

  2. I have eaten Pizza Ranch Gluten Free Pizza many times! I have been very excited to see how the different stores have been perfecting the baking of the pizzas. The Pizza Ranch in Sioux Falls on 41st Street is the best. They offer Buffet and have a card listing all of the salads that are safe to eat. It has made my family so happy that we can once again dine together and have pizza! I have not had any trouble with and bad reactions either. They get a thumbs up from me!

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